Privacy policy

PRIVACY POLICY

Last Updated: August 25, 2026

Nurelune ("Nurelune," "we," "us," or "our") is a brand operated by Mariana Touch LLC, a United States limited liability company located at:

1500 N Grant St Ste N
Denver, CO 80203
United States

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit nurelune.com, purchase our products, communicate with us, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of personal information.

Information You Provide to Us

When you place an order, contact us, create an account, subscribe to marketing communications, or otherwise interact with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order and purchase information

  • Customer support communications

  • Marketing preferences

  • Payment and transaction information

Payment information is processed securely by our third-party payment processors. We do not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit nurelune.com, we and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • Approximate location derived from your IP address

  • Pages viewed

  • Referring URLs

  • Date and time of visits

  • Interactions with our website

  • Interactions with advertisements

  • Cookie and similar technology information

Order and Customer Support Information

We may collect and maintain information relating to your transactions and interactions with us, including:

  • Products purchased

  • Order history

  • Order status

  • Shipping and delivery information

  • Returns and refunds

  • Customer service requests

  • Communications with our support team

COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, tags, and similar technologies to operate our website, understand how visitors use our services, improve the customer experience, measure advertising performance, and provide relevant advertising.

These technologies may include services provided by:

  • Meta (Facebook and Instagram)

  • TikTok

  • Google Analytics

  • Google Ads

  • Shopify

  • Other analytics, advertising, marketing, and technology providers we may use from time to time

These providers may collect or receive information about your activity on our website and may, depending on the service, combine it with information collected from other websites, apps, or services.

Under certain U.S. state privacy laws, some disclosures of personal information to advertising or analytics partners may be considered a "sale," "sharing," or use for "targeted advertising," even where no money is exchanged.

You may control certain cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

Where required by applicable law, we recognize supported Global Privacy Control (GPC) signals and other legally recognized universal opt-out mechanisms.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process, fulfill, and deliver your orders

  • Process payments and transactions

  • Communicate with you about orders, shipping, returns, refunds, or customer service requests

  • Provide and maintain our website and services

  • Improve our products, website, and customer experience

  • Personalize your shopping experience

  • Understand how customers use our website

  • Measure and analyze marketing and advertising performance

  • Deliver relevant advertisements

  • Send promotional emails or SMS messages where you have provided appropriate consent

  • Detect, investigate, and prevent fraud or unauthorized transactions

  • Maintain business and transaction records

  • Comply with applicable laws and legal obligations

  • Protect our rights, property, customers, and business

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

If you have opted in to SMS marketing, you may opt out by following the instructions provided in the applicable text message.

HOW WE DISCLOSE YOUR INFORMATION

We do not sell your personal information for monetary payment.

However, certain disclosures to advertising or analytics providers may qualify as a "sale," "sharing," or processing for targeted advertising under certain U.S. state privacy laws.

We may disclose personal information to the following categories of recipients.

Service Providers

We may share information with companies that help us operate our business, including:

  • Shopify and other e-commerce service providers

  • Payment processors

  • Banks and payment service providers

  • Shipping and fulfillment providers

  • Fraud prevention providers

  • Hosting and technology providers

  • Customer support providers

  • Email and SMS service providers

  • Analytics providers

These providers may receive personal information only as necessary to perform services on our behalf.

Advertising and Analytics Partners

We may disclose certain identifiers, device information, website activity, purchase information, and similar data to advertising and analytics partners such as Meta, TikTok, and Google for:

  • Advertising

  • Attribution

  • Analytics

  • Audience measurement

  • Campaign performance measurement

You may have the right to opt out of certain uses or disclosures as described in the Your Privacy Rights section below.

Business Transfers

If Mariana Touch LLC, Nurelune, or any part of our business is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

Legal and Safety Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to legal process

  • Respond to lawful government or regulatory requests

  • Enforce our agreements or policies

  • Detect or prevent fraud or security threats

  • Protect the rights, property, or safety of Mariana Touch LLC, Nurelune, our customers, or others

SMS PRIVACY

If you provide your mobile phone number and consent to receive SMS communications, we may use that information to provide the messages you requested.

Mobile opt-in information and consent will not be sold or shared with third parties for their own independent marketing or promotional purposes.

We may share mobile information with service providers that help us operate and deliver our messaging program.

Consent to receive marketing text messages is not a condition of purchase.

YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Opt out of the sale or sharing of personal information

  • Opt out of processing for targeted advertising

  • Limit certain uses or disclosures of sensitive personal information where applicable

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions regarding a privacy request where applicable

  • Exercise your privacy rights without unlawful discrimination

Residents of states such as Colorado and California may have additional rights under applicable state privacy laws.

To exercise your privacy rights, contact us at:

support@marianatouch.com

Please use the subject line:

Privacy Request

We may need to verify your identity before completing certain requests.

If applicable law provides you with a right to appeal a decision regarding your privacy request, you may submit an appeal by emailing:

support@marianatouch.com

with the subject line:

Privacy Appeal

OPTING OUT OF TARGETED ADVERTISING OR SALE/SHARING

Where applicable, you may request that we stop processing your personal information for targeted advertising or stop certain disclosures that qualify as a sale or sharing under applicable privacy law.

You may submit an opt-out request by contacting:

support@marianatouch.com

with the subject line:

Privacy Opt-Out

Where required by applicable law, we also process recognized browser-based universal opt-out signals such as Global Privacy Control (GPC).

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Fulfill orders

  • Provide customer service

  • Maintain financial and tax records

  • Comply with legal and regulatory requirements

  • Prevent fraud and abuse

  • Resolve disputes

  • Enforce our agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our website and products are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

INTERNATIONAL VISITORS

Our website and services are primarily intended for customers in the United States.

If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice regarding material changes.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, you may contact us at:

Nurelune
Operated by Mariana Touch LLC

1500 N Grant St Ste N
Denver, CO 80203
United States

Email: support@marianatouch.com
Phone: +1 720-807-3485